Have you ever heard of the phrase "Hell hath no fury like a woman scorned"? Well let me explain that to you in this letter.
Last Thursday (July 9th) I had a repair service call scheduled for someone to come out and look at my washing machine. The washer was still working but occasionally would not complete the spin cycle, leaving my clothes in a huge soggy lump in the bottom. After having enough of that torture, I called and had someone to come out and look at it. I chose Sears over a local repair man because I believed that someone from a major retail company would have very experienced persons working for them.
So the clown you decided to hire, showed up at my home and made a guess as to what the problem could be. Not ever getting a straight answer, he wore on my nerves as he tried to be a comedian. That was my first problem with him. So Comedy Central reject repairman proceeds to inform me that the capacitor for the motor of my washer was going bad. Good enough, give me the bill, I pay you and I go back to work. Clownboy tells me that he will be back next week to change the part. At this point, my washer was still working. After he left, it did not! My luck!
So now I have one week to live with no washer. Fine, I will go to my Dad's and wash as I need to. Pain in the butt, but I do what I have to do.
Finally next Thursday (today) arrives and I await the call for dumb ass repair man to let me know what time he will arrive. He can not give me a roundabout time, just between the hours of 8am and 5pm. Wonderful!
At ten minutes until 5pm, I call the 1-800 number back and some foreign woman sitting in Zimbabwe informs me that I am scheduled for next Thursday July 23rd! One more week without a washing machine!!!!!! I hung up on her!
So my Sweetie, trying to come to my rescue, changes the part which arrived 2 days ago. It seemed easy enough, and if we can get it working I can call the stand-up-comedian-wannabe and tell him to bite me. Well, lo and behold, the part is changed and it still does not freaking work! So that leads me to believe that the part that your idiotic repairman ordered for me was not the bad part.
Now I sit and wait, but for what? Is he going to come back and look at it, scratch his head and order something else and have me wait 2 more weeks? Is this trial and error? Do you hire your repairmen at the local comedy club after they get boo-ed and hissed off the stage? Frankly, he was not funny, but let me tell you , he thought he was!
In closing, I would like to tell you Sears, if you send that idiot back to my home and he can not repair my washing machine, you will be hearing from me again and it will not be pretty. Oh and by the way, you are not getting one more red cent from me for nothing!
A very disgruntled and not amused ex customer!
